ACCESSIBILITY AT THYME

At Thyme Kitchen, we want every guest to feel welcomed and worry free! If you have any specific needs, please let us know in advance and we’ll do everything we can to make your visit enjoyable. Below are some FAQ’s and answers to put your mind at ease.

HOW TO ACCESS THYME-

Our entrance and dining areas are step-free, and we have plenty of space between tables. Please just let us know ahead of your visit that you require an easily accessible table and we will have one ready and waiting for your arrival!

WHERE TO PARK-  

Curborough Countryside Center have dedicated blue badge spaces in our large, free car park. These are situated a short distance from Thymes entrance, which can be accessed via a wheelchair ramp.

MENUS AT THYME- 

We can provide large-print menus for easy reading, and our team is also more than happy to read through the menu with you if required.

Dining with allergies? No problem! We have allergen menus available to view online or in Thyme. Please just ask a member of our team to advise.

ACCESSIBLE TOILETS- 

We have a fully accessible toilet designed with wheelchair users in mind. Our disabled toilet is also fit with a baby changing table for all of our parents!

DOG FRIENDLY- 

All dogs, including guide dogs and assistance dogs, are always welcome here at Thyme. Please just let us know when booking if you are bringing a furry friend as we do have a dog free section of our restaurant! 

ALLERGENS- 

Everything at Thyme Kitchen is cooked fresh to order, this means we are able to adapt a lot of our dishes to become suitable of all your dietary needs. Please just speak to a member of our team and they can advise further.

LETTING US KNOW YOUR REQUIREMENTS- 

Our accessibility ambassador Laura is ready and waiting to help with all your needs. You can contact her on 01543264050 or email her on hello@thymekitchen.co.uk. Alternatively, please pop all requests in the comments booking online and we will take it from there!

SUSTAINABILITY AT THYME

At Thyme Kitchen, we believe being a good local business is about more than serving great food. It’s about looking after our people, supporting our community and making thoughtful choices about the impact we have on the environment around us.

We work hard to reduce waste throughout the business, separating and recycling our waste wherever possible and carefully managing ordering, stock and food preparation to minimise food waste.

We’re proud to support independent and local suppliers wherever we can, helping to keep more of what we spend within our local and regional economy. As an independent business ourselves, we know just how important that support can be.

Our team is at the heart of Thyme. We provide local employment, encourage training and development and involve our staff in the everyday decisions that help us use energy and resources more responsibly.

We also believe in being an active part of our community – supporting local events, businesses and charities, collaborating with other independents and creating reasons for people to visit and enjoy Lichfield and the surrounding area.

We know there is always more we can do. We’ll continue looking for practical ways to reduce our environmental impact while increasing the positive contribution Thyme Kitchen makes to the people and place we call home.

EVENT BOOKING Ts&Cs

Terms & Conditions

By purchasing tickets for a Thyme Kitchen event, you agree to the following Terms & Conditions.

1. Bookings & Payments

All bookings are confirmed upon receipt of full payment. Tickets are non-refundable except where stated otherwise within these Terms & Conditions.

Guests are responsible for ensuring all booking details are correct at the time of purchase.

2. Cancellations by Guests

Due to the nature of our events and the advance planning required, tickets are non-refundable when cancelled 72 hours prior to the event.

If you can no longer attend an event:

Tickets may be transferred to another guest at no additional cost

Requests to transfer bookings to another event are at the discretion of Thyme Kitchen and subject to availability

If we are able to resell your tickets, a refund may be offered at our discretion

3. Event Changes & Cancellations

In the very unlikely event that an event must be cancelled, guests will be offered either:

A transfer to a future event, or a full refund of the ticket price paid.

4. Dietary Requirements & Allergies

We will always try to accommodate dietary requirements where possible; however, due to the nature of our events and external kitchens, we cannot cater for all allergies.

Guests must inform us of any allergies or dietary requirements before booking, to ensure all food is safe for consumption.